Altaviseo.com – Privacy Policy
Effective Date: October 21, 2025
1. Information We Collect
We collect and process the following types of personal data:
- Contact details: Such as your email address when you reach out to us.
- Technical and usage data: Including your IP address, browser type, operating system, and pages visited on our site.
- Cookies and analytics: We use cookies and similar tools to understand how visitors interact with our website. More information can be found in our Cookie Policy.
2. Purposes of Processing
Your data is processed to:
- Respond to your messages or inquiries.
- Operate, maintain, and improve our website and services.
- Ensure security and prevent misuse of our systems.
- Fulfill legal obligations under applicable EU and national laws.
3. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we rely on one or more of the following lawful bases:
- Consent – when you have agreed to the use of your data (e.g., cookies).
- Legitimate interests – for purposes such as improving website performance or ensuring security, provided your rights are not overridden.
- Legal obligations – when processing is required to comply with the law.
4. Your Data Protection Rights
As an EU/EEA resident, you have the right to:
- Access your personal data.
- Request correction or deletion of inaccurate data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time (where applicable).
To exercise these rights, please contact us at support@altaviseo.com. We will respond within the time limits set by the GDPR.
5. Data Sharing and Processors
We may share personal data with trusted service providers who assist in operating our website (for example, hosting or analytics providers).
These providers only process data according to our instructions and under data processing agreements compliant with GDPR.
6. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or transfers to countries with an adequacy decision.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and regulatory requirements. After this period, data is securely deleted or anonymized.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.
9. Contact Information
If you have any questions, concerns, or wish to exercise your data protection rights, please contact:
📧 contact@altaviseo.com
If you are not satisfied with our response, you also have the right to lodge a complaint with your local Data Protection Authority (DPA) within the EU.